Press Release

MARSHFIELD – To help “flatten the curve,” Marshfield Clinic Health System is implementing temporary changes in the hours of operations at our centers throughout Wisconsin. These changes will allow us to reallocate providers, staff and supplies in anticipation of a surge of patients who may have COVID-19 and most importantly, keep our patients and staff safe.

The changes are listed below. All of our hospitals remain open 24/7. We encourage patients to call ahead and verify if their appointments are still scheduled and if the appointment has been moved to a different location. These hours may change as the situation evolves and will be updated at marshfieldclinic.org.

We realize this is a difficult decision, but we are doing this to be most prepared to treat our patients with COVID-19 symptoms. We need to be ready for the surge of cases. We need to keep our staff and patients safe, and minimize exposure. That means limiting face-to-face contact.

Our patients who are ill and need to see a physician will be seen. Our cancer care centers remain open. Call and we will find a way for the patient to get the care and treatment they need.

Telehealth is a key resource

We also are strongly encouraging patients to use our telehealth program.

Marshfield Clinic Health System patients can contact Nurse Line at 1-844-342-6276 with questions. Non-Health System patients can use Care My Way®, available seven days a week from 7 a.m. to 9 p.m. Each session costs $40 and you can pay with any major credit card at the time of service. Visit marshfieldclinic.org/care-my-way for more information.

You may also call our COVID-19 Helpline, open 24/7, at 877-998-0880, to ask questions and get factual information about the virus.

New online COVID-19 screening tool

Concerned that you have COVID-19 symptoms? Visit marshfieldclinic.org to use our online screening tool for COVID-19 symptoms. Click on the pop-up chat box in the lower right corner of your computer or mobile device and type your message.

In an abundance of caution, the Health System has implemented a number of changes in recent weeks already to help fight coronavirus, including:

  • Patient, visitor and employee screening when they enter a clinic or hospital.
  • Implemented restrictions on visitors.
  • Introduced drive-up and mail-order pharmacy.
  • Postponed elective and non-emergency procedures and appointments.
  • Closed our dental centers except for emergencies, and restricted drug and alcohol treatment centers to online visits only. 

Hours of Operation:

Hospitals

  • Marshfield Medical Center-Beaver Dam – Hospital services remain 24/7, with potential modifications to select services. Majority of our Beaver Dam medical offices will remain open Monday thru Friday.
  • Marshfield Medical Center-Eau Claire – Hospital services remain 24/7, with potential modifications to select services. Majority of our Eau Claire clinics will move to Monday, Wednesday and Friday schedule. Cancer Care Services remain Monday-Friday.
  • Marshfield Medical Center-Ladysmith – Hospital services remain 24/7, with potential modifications to select services. No surgeries/procedures until further notice.
  • Marshfield Medical Center (Marshfield) – Hospital services remain 24/7, with potential modifications to select services. Majority of medical offices will remain open Monday thru Friday. Cancer Care Services remain Monday-Friday.
  • Marshfield Medical Center-Neillsville – Hospital services remain 24/7, with potential modifications to select services.
  • Marshfield Medical Center-Rice Lake – Hospital services remain 24/7, with potential modifications to select services. Majority of our Rice Lake medical offices will remain open Monday thru Friday. Cancer Care Services remain Monday-Friday.
  • Flambeau Hospital – Hospital services remain open 24/7 with no changes. Urgent Care services will move from Flambeau Hospital to Park Falls Center on 3/30.

Centers:

  • Beaver Dam Center – Temporarily Closed (services consolidated into the Institute of Movement and Orthopedics in Beaver Dam's Vita Park office building).
  • Bloomer Center –Temporarily Closed 3/26 (patients to be redirected to Chippewa Center).
  • Cadott Center - Temporarily Closed 3/25 (patients to be redirected to Chippewa Center).
  • Chetek Center - Temporarily Closed (in-person services moved to Rice Lake medical offices with patients being seen via telehealth services to the greatest degree possible).
  • Chippewa Center – Monday, Wednesday and Friday schedule.
  • Clairemont Center – Temporarily Closed as of 3/21 (patients redirected to Eau Claire medical offices).
  • Colby Center – Will remain open as a walk-in clinic Monday thru Friday 6:45 a.m. – 5 p.m.
  • Columbus Center - Temporarily Closed (services consolidated into the Institute of Movement and Orthopedics in Beaver Dam's Vita Park office building).
  • Cornell Center – Temporarily Closed as of 3/24; patients being seen via telehealth services.
  • Cumberland Center - Temporarily Closed (in-person services moved to Rice Lake medical offices with patients being seen via telehealth services to the greatest degree possible).
  • Eagle River Center – Temporarily Closed – patients to be redirected to telehealth or Minocqua Urgent Care.
  • Greenwood Center - Temporarily Closed as of 3/25 (patients redirected to MMC-Neillsville or Colby Center).
  • Hayward Center – Temporarily Closed (in-person services moved to Rice Lake medical offices with patients being seen via telehealth services to the greatest degree possible). Hayward pediatrics has moved to Park Falls.
  • Hayward Physical Therapy Center – Temporarily Closed as of 3/26.
  • Horicon Center - Temporarily Closed (services consolidated into the Institute of Movement and Orthopedics in Beaver Dam's Vita Park office building).
  • Juneau Center - Temporarily Closed (services consolidated into the Institute of Movement and Orthopedics in Beaver Dam's Vita Park office building).
  • Ladysmith Center – Open Monday, Wednesday and Friday from 8 a.m. to 3 p.m. Closed Tuesday and Thursday. Urgent care is open.
  • Lake Hallie Center – Urgent Care schedule remain the same, family practice moving to Monday, Wednesday, Friday schedule.
  • Loyal Center – Temporarily Closed (patients redirected to Marshfield Medical Center-Neillsville). Physical Therapy closed. Occupational health continues to provide pre-employment services 7:30 a.m. to 5 p.m.
  • Menomonie Center – Temporarily Closed as of 3/25 (patients redirected to Eau Claire medical offices).
  • Mercer Center and remote pharmacy – Temporarily Closed – patients to be redirected to telehealth or Minocqua Urgent Care. Effective 3/27.
  • Merrill Center – Open Monday and Thursday. Closed Tuesday, Wednesday and Friday. Effective 3/30.
  • Merrill Eye Center - Temporarily closed. Patients can be seen by Dr. Sarazen at the Wausau Center for any emergency eye care issues--M/W/F
  • Minocqua Center – No changes in hours or closure. Cancer Care Services remain Monday-Friday.
  • Marshfield Medical Center-Beaver Dam Chiropractic Center – Temporarily Closed.
  • Marshfield Medical Center-Beaver Dam Sleep Center – Temporarily Closed.
  • Marshfield Medical Center-Eau Claire Cancer Center – Schedule remains the same.
  • Marshfield Medical Center-Eau Claire Physical Therapy - Schedule remains that same, with some reduction in services.
  • Mosinee Center – Temporarily closed effective 3/30 (Remaining appointments will be rescheduled to the Weston Center).
  • Oakwood Center – Temporarily Closed 3/27
  • Park Falls Center – Center expanding their hours from 8 a.m. to 8 p.m. Monday-Friday. And 8 a.m. to 1 p.m. on weekends. Taking Urgent Care from Flambeau Hospital.
  • Phillips Center – No changes in hours or closure
  • Rice Lake - Medical Arts Building and Pediatric Therapy Clubhouse - Temporarily Closed 3/27.
  • Rice Lake - Lakeview Medical Center Health & Wellness Center - Temporarily Closed.
  • Rice Lake – Lakewood Center - Lakewoods will continue behavioral health and lab point of care (INR) testing services.
  • Riverview Center – Temporarily Closed 3/27 (in-person services moved to Eau Claire medical offices with patients being seen via telehealth services to the greatest degree possible).
  • Rhinelander Center - Temporarily Closed – patients to be redirected to telehealth or Minocqua Urgent Care. Effective 3/30.
  • Stettin Center – Transitioning to a "Well Center" effective 3/23 seeing pediatrics, OB and family medicine patients without respiratory symptoms relocated from Wausau and Weston; respiratory or suspected infectious patient directed to Wausau Urgent Care.
  • Stevens Point Center – No changes in hours or closure. Urgent Care has been temporarily closed. Cancer Care services remain Monday-Friday.
  • Stratford Center – Open Monday, Wednesday and Friday from 8 a.m. to 5 p.m. Closed Tuesday and Thursday.
  • Waupun Center - Temporarily Closed (services consolidated into the Institute of Movement and Orthopedics in Beaver Dam's Vita Park office building).
  • Wausau Center – Monday, Wednesday, Friday schedule (Urgent care expanding into vacated pediatric space, open 7 days week), effective 3/30.
  • Weston Center – Monday, Tuesday, Thursday schedule (Urgent Care open 5 days/week), effective 3/30. Cancer Care Services remain Monday-Friday.
  • Wisconsin Rapids Center – No changes in hours or closure. Suspended some outreach - orthopedics after 3/26, podiatry 3/27, cardiology 3/26, nephrology.
  • Wittenberg Center – Temporarily Closed effective 3/30 (remaining appointments will be rescheduled to the System's Weston Center); patients moved to Weston Center.
  • Woodruff Center – Transitioning to a "Well Center" for OB and pediatric patients without respiratory symptoms relocated from Minocqua Center; respiratory or suspected infectious patient directed to Urgent Care.

Share This Article